Dell Inspiron 2-in-1 Event ID 6008 Error with Reoccurance of Shutdown

Anthony Nguyen 1 Reputation point
2020-04-18T22:49:15.3+00:00

I have been having this issue for several months and could not fix the issue since when it first started. The event id indicates to be 6008 followed by a critical error of 41 kernel power issue. I have resetted my laptop to factory setting several times but with no luck. I have changed the power options to never sleep, power button inoperable, and hard drive never to turn off, nothing worked. I ran administrative integrity check and nothing showed to go against the testing. I have updated Windows to the latest update as well as drivers and that does not seem to be the problem. I have checked from duplicate drivers and disabled sound drivers since there were more than one but different ones, did not fix my event id error. I ran Dell Supportassist and did not work, testing the hardware which seems to be not the issue. There are no physical damage done to the laptop and I presume that a systematic error relating to the software is the issue. Please help me resolve abrupt computer shutdown due to event id 6008.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,979 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426.3K Reputation points MVP
    2020-04-18T22:56:35.66+00:00

    QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update

    or possibly in the Dell hardware forums

    https://www.dell.com/community/Inspiron/bd-p/Inspiron

    (please don't forget to mark helpful replies as answer)

    0 comments No comments