azure breaks everything

Christian Lapena Portillo 1 Reputation point
2020-04-17T17:53:07.193+00:00

joining Azure Ad triggers Office 365 and windows licensing to break.

Office 365 (all apps) become forced to close and gives an error requesting a repair. We have run that repair as well as the online repair for Office 365 with no luck

Also caused windows to lose its license requiring a key to reactivate windows.

This has happened on two separate laptops, one laptop was joined to on-prem AD and left to join Azure. Both laptops were working 100% prior to joining Azure. Leaving Azure resolves both issues

Both laptops are fully up to date as of 4/17/2020 including security updates.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Sweeney, Daniel 1 Reputation point
    2020-04-17T20:44:57.917+00:00
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  2. Christian Lapena Portillo 1 Reputation point
    2020-04-17T21:09:27.32+00:00

    Hi Sweeney,

    As I've said the computer is fully up to date including security definitions. This is also a security issue from over a year ago, which we have definitely updated from since. All apps were working fine prior to joining Azure, once joined they break, if we leave Azure they work again.