[HLK/HCK] Ifdtest2 Part D (SC Reader LOGO) - (Manual Test) is failed using a contactless smart card reader

KellyChen 1 Reputation point
2021-01-15T04:20:08.007+00:00

Dear Sir,

We encountered an issue in HLK/HCK Test Item " Ifdtest2 Part D (SC Reader LOGO) - (Manual Test) ". And the test device a Contactless smart card reader using inbox driver.

Follow the Microsoft instructionhttps://learn.microsoft.com/en-us/windows-hardware/test/hlk/testref/62a0161d-6133-4ebf-bd3a-56a0c3a9e594 to place a configuration file named ifdtest_config.xml and be placed in C:\SmartCardReaderTest.

The same procedure, we got a pass result in HLK_W10, but failed in HCK_W7.

How can we to figure it out.

Thanks

Kelly

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,553 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Cymon Kilmer -MSFT 801 Reputation points
    2021-01-15T19:00:01.28+00:00

    Hello,
    There could be a couple different reasons why this didn't work in the HCK. Best approach is to contact CSS for assistance:
    https://support.serviceshub.microsoft.com/supportforbusiness/onboarding?origin=%2Fsupportforbusiness%2Fcreate

    0 comments No comments