Configure Alternate System Boot Order missing

Question

Hello,

I have a surface pro 3 with bios version 2.16.1243 2013year.

Trusted Platform Modules set enabled

Secure boot control set enabled

Configure external ports set all ports enabled

Also have device information, administrator passwords and exit setup.

But

In my menu I don't have Configure Alternate System Boot Order.

So I cant select to boot from usb to set windows 10 on it.

What can I do to have that option?

Thank you for your time

Answer 1

In UEFI settings menu, choose Exit Setup, and you should see the following screen:

Can you post a screen shot of yours?

You SHOULD be able to get a recovery image with Windows 10 for your SP3. It will be older, but you can then update to the latest version. Go to https://support.microsoft.com/en-us/surfacerecoveryimage  

(with a different Windows computer if yours is not working properly) 

and download a recovery image for your Surface. You will need a 16GB or 32GB USB stick (also called a flash drive) formatted FAT32 (use a Windows computer).  You can't use an actual external USB hard drive for this. Best to purchase and use a new, previously unused USB stick for this. Use FULL format and not quick format and give the volume a name like surfboot. Unzip/extract the recovery zip to the root of the formatted USB stick and then:

To reset your Surface from a USB recovery drive:

Step 1:        Make sure your Surface is turned off and plugged in (hold down the power button for 30 seconds).

Step 2:         Insert the USB recovery drive into the USB port on your Surface.

Step 3:        Press and hold the volume-down button while you press and release the power button on your Surface.

Step 4:         When the Surface logo appears, release the volume button.

Step 5:        When prompted, select the language and keyboard layout you want.

Step 6:         Select Troubleshoot > Reset your PC.

*If prompted for a recovery key, select Skip this drive at the bottom of the screen*.

Step 7:         Select the target operating system you wish to reset. This refers to the current operating system installed on your Surface.

Step 8:        Select Yes, repartition the drives, and on the next page, select Next.

Step 9:         Choose Just remove my files.

Step 10:        Select Reset.

Surface restarts and the Surface logo displays while the reset process continues (this can take a while).

When completed, go to Download Windows 10 (microsoft.com) and select Update Now.