Smart charging

Question

Hello! I can't return the smart charging to 80% after it was turned off. It's been more than a month, it charges to 100%. This function did not turn off automatically, as it is written. Please tell me how to fix this?

Answer 1

Hi Ольга,

Welcome to Microsoft Community.

Smart charging is always active and turns on automatically when it detects your device is plugged in for prolonged periods or used at elevated temperatures. It may take several days before smart charging turns on again and limits your battery capacity to 80%.

Unfortunately, there is currently no option to adjust this manually. Open the Surface app at any time to see the status of your battery charge. 

If you have a strong desire to optimize the battery life of your Surface, you can try Battery Limit Mode. Battery Limit Mode is a feature available for users who need to keep devices plugged in for extended periods of time. Plugging in the device for extended periods of time can cause batteries to prematurely age. When enabled this feature limits battery charging capacity to 50%, which slows the aging process and prolongs battery longevity.

More details on Battery Limit Mode, including instructions to enable and disable the feature, can be found on our Battery Limit Mode support page.

Microsoft attaches great importance to user experience, you can submit your ideas and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes. Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn. W - MSFT | Microsoft Community Support Specialist