Intune - Issue while trying to access private apps from Intune store

Anonymous
2021-01-15T13:21:57.747+00:00

Hello Team

Private app deployed at Intune for Android. But when user trying access the app, user stuck at below error -

"Help us keep your device secure" your sign-in was successfully, but your admin requires your device to be managed by ORG to access this resources"

and another error -

" you can't get there from here. you can't access this browser on your device. you need to use safari and Edge" - here user using only Edge/ Safari as default web browser in iOS device

Application installed from Company portal store only and re-enrollment troubleshooting done but still no luck

kindly advise on this issue

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
896 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Anonymous
    2021-01-24T13:04:12.39+00:00

    here the details -
    1- it shows in Intune portal
    2- conditional policy applied but below error not relate to policy as i tested in iPad and it worked but in iPhone where as using only safari web (even tried in Edge but same result) it gives me below error -
    " you can't get there from here. you can't access this browser on your device. you need to use safari and Edge" - here user using only Edge/ Safari as default web browser in iOS device"

    0 comments No comments

  2. Lu Dai-MSFT 28,356 Reputation points
    2021-01-25T05:22:13.563+00:00

    @Anonymous Thanks for your reply. From your description, I know that when using the same conditional access policy, this error message occurs in iPhone and Android, not iPad. If there is anything misunderstanding, feel free to let us know.

    Could you please get the screen shots of the conditional access policy? We will do the test in our lab.

    At the same time, I find that the following article shows how to configure conditional access policy. We can read it as a reference.
    https://techcommunity.microsoft.com/t5/microsoft-endpoint-manager-blog/microsoft-edge-on-ios-and-android-now-supports-conditional/ba-p/476091


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments