Microsoft Teams sign in logs on Azure AD sing in logs section

Ramil 21 Reputation points
2020-04-18T21:48:38.817+00:00

Hi i have a problem with Teams sing in logs. When I try to log in with username and password with teams desktop application there no any sing in logs on Azure AD sing in logs section. but when I try to sing in web version of teams logs are generated. I don't understand. There also exchange online logs but no teams logs.

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
12,701 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
5,339 questions
Accepted answer
  1. Vasil Michev 61,911 Reputation points Microsoft MVP
    2020-04-19T15:41:18.023+00:00

    The desktop app might simply be reusing an old refresh token, thus doesn't perform a "full" login. Try signing out of it and clearing the local cache, as well as any stored credentials under cred manager.

    Other than that, it might simply be a delay in updating the sign-in logs, they are not real-time.

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  1. Ramil 21 Reputation points
    2020-04-19T22:27:23.793+00:00

    What about andoid app?

  2. JimmyYang-MSFT 34,421 Reputation points Microsoft Employee
    2020-04-20T10:45:13.333+00:00

    Hi ramilmemmedov!
    As michev said above, log file might be a delay in updating.
    In fact, there are three types of log files automatically produced by the client that can be leveraged in Microsoft Teams. The following table outlines the various clients, and their associated logs for your reference:
    7499-23.png

    For more details about log files in Microsoft Teams, please refer to:
    https://learn.microsoft.com/en-us/microsoftteams/log-files