I'm getting an unexpected error trying to install MARS on a VM

Question

I've downloaded MARS to a VM and try to install it using Run as Administrator but it fails with message "Unexpected error" what can I do?

Answer 1

@PF Dental Welcome to Microsoft Q&A community forum.
Sorry for the painful experience. Please check the basic requirements as show in the snippet below

Reference guide - https://learn.microsoft.com/en-us/azure/backup/backup-azure-mars-troubleshoot

If requisites are met and still issue persist, suggest you to try the following:

1. Copy "MARSAgentInstaller.exe" to a folder
   
2. Opened CMD (As Admin) and navigate to that path
3. Run the command - MARSAgentInstaller.exe /s /x /b
   
4. A popup message will ask you for the path to extract the file
   
5. Files will be extracted
6. Install the packages by order (starting from down to up)

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