I'm getting an unexpected error trying to install MARS on a VM

PF Dental 21 Reputation points

I've downloaded MARS to a VM and try to install it using Run as Administrator but it fails with message "Unexpected error" what can I do?

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. SadiqhAhmed-MSFT 39,136 Reputation points Microsoft Employee

    @PF Dental Welcome to Microsoft Q&A community forum.
    Sorry for the painful experience. Please check the basic requirements as show in the snippet below


    Reference guide - https://learn.microsoft.com/en-us/azure/backup/backup-azure-mars-troubleshoot

    If requisites are met and still issue persist, suggest you to try the following:

    1. Copy "MARSAgentInstaller.exe" to a folder
    2. Opened CMD (As Admin) and navigate to that path
    3. Run the command - MARSAgentInstaller.exe /s /x /b
    4. A popup message will ask you for the path to extract the file
    5. Files will be extracted
    6. Install the packages by order (starting from down to up)



    If the response helped, do "Accept Answer" and up-vote it

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