May 2019 SP2017 Surface System Aggregator code 10 error - UEFI settings

Question

Can anyone tell me what the correct and most up to date firmware versions are after this new update.  Nothing I show in my surface BIOS seems to match up to the info I find on the web.  Here is what I show in my BIOS:

UEFI: 234.2344.769

SAM Controller: 0.0.0.1

Intel Management Engine: 11.8.50.3448

Touch Firmware: 2.429.0.1.113.10

ISH Controller: 56.747.12

There is an issue with the system aggregate controller firmware. I have tried everything to get the firmware to install but to no avail.

Answer 1

I have tried this many times, even tried to force the inf file itself to install. It keeps asking to restart with code 14 and after numerous restarts will change to code 10.

The system is starting up/resetting very slowly and my type cover(i have tried a few) is not detected at all.

Any other advice?

I have looked at images of other surface pro UEFI settings and the SAM controller always seems to state the version of the firmware installed but mine is still at 0.0.0.1

Answer 2

Hello Kelsodaws,

Thank you for reaching out Surface Community. Please check Surface update history and select your device to see your Surface update history. If there is a triangle with explamation point on your Surface System Aggregator in Device Manager, right click then hit Uninstall. Do not restart the Surface yet then go to Download drivers and firmware for Surface and download the .msi file.

• If there's not an .msi file that corresponds to the build of Windows 10 you have installed, select the .msi file that's closest to your build number.
• To find out which version and build of Windows you're using, select Start > Settings  > System  > About , then look under Windows Specifications to find your operating system version and OS build number.

Please keep us posted.

Thanks,

Karen