Remote Desktop - Unexpected Error (code 17)

Tech101 96 Reputation points
2021-01-16T16:30:01.62+00:00

Since the last Windows 10 update (January 12, 2021), I get the error code 17 when trying to connect from a Mac computer. No problems prior that.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Tech101 96 Reputation points
    2021-01-28T16:25:00.4+00:00

    Just to confirm that RD app is now working with no problem, after WDDM was disabled in the group policy.


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  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,766 Reputation points Microsoft Vendor
    2021-01-18T02:20:23.623+00:00

    Hi,

    Could you please share a screenshot of the error message you got when you connect from Mac to the Windows PC?

    Please try to install the latest beta version of Microsoft Remote Desktop for MacOs.
    https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac
    57359-image.png

    Thanks,
    Eleven

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.

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  2. Tech101 96 Reputation points
    2021-01-21T18:06:36.887+00:00

    Thank you for the suggestion. I am not fun of betas, sorry. In the meantime, there was an update of the app for Mac, but the problem persists. Error 17. I am using remote utilities viewer now.

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  3. Tech101 96 Reputation points
    2021-01-26T01:17:24.34+00:00

    Hi again,

    I did try the Beta, and it acts the same way as a regular RD. It also states that there is a problem with the graphics, and the error is 0x11.

    As far as I know, the last MS update did something about the graphic card. That is when the problem has started.

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  4. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,766 Reputation points Microsoft Vendor
    2021-01-26T02:44:30.07+00:00

    Hi,

    If so, we suggest that you could report the issue to Remote Desktop User Voice.
    https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac

    Thanks,

    Eleven

    If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.

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