"A new guard page for the stack cannot be created"

Question

"A new guard page for the stack cannot be created"

Anonymous

I have a surface pro 8 which is giving me the popup "SurfaceAppDt.exe - System Error", saying that "A new guard page for the stack cannot be created." The surface otherwise works entirely like normal (I'm writing this from said surface), but I'm unable to close the popup without a new one saying the same thing showing up again. I ran the diagnostics toolkit, and it didn't find anything.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hi Lane_385,

Welcome to Microsoft Community.

It sounds like you're dealing with a stack overflow or memory management issue, specifically related to the SurfaceAppDt.exe process, which is related to Surface devices and their associated apps.

Here are some steps you can take to resolve this issue:

Check Memory Usage: Open Task Manager (press Ctrl + Shift + Esc) and check if your RAM usage is unusually high. If it is, try closing some applications to free up memory.
System File Checker (SFC) and DISM: Run the System File Checker (SFC) and Deployment Image Service and Management Tool (DISM) to check and repair system files. Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support
Uninstall and Reinstall Surface Software

Sometimes a corrupted installation of Surface-related software can cause issues. You can uninstall the Surface app and then reinstall it from the Microsoft Store:
Go to Settings > Apps > find Surface App and uninstall it.
Then, reinstall it from the Microsoft Store.

Check for Memory Leaks or Corruption:

Press Windows Key + R, type mdsched.exe, and hit Enter.

Choose Restart now and check for problems. The system will restart and test your RAM.

As a last resort, If you've tried basic troubleshooting options, you may need to restore or reset your Surface. If the issue occurs after a reset, then the root cause is very likely hardware related. Restore or reset Surface for Windows - Microsoft Support

I hope this helps. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn. W - MSFT | Microsoft Community Support Specialist