os license version for user license upgrade

Jeffrey 96 Reputation points

since day 1, the user is licensed m365 business premium and the os license is windows 10 business for the enrolled autopilot computer.

recently the user upgraded license to m365 e3 and the os license of the existing enrolled autopilot computer (using since day 1) does not auto upgrade to windows 10 enterprise.

anyone upgrade user license and encounter this before? thanks.

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
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