My account is suspended after redeeming amazon gift card

Question

My account was suspended from past 20 days i redeem Amazon gift card after that my account is suspended and that gift card becomes void that is not able to redeem at Amazon account. I try to contact customer service but no single reply is given by support team. Atleast 9-10 mails I sent to customer support no single reply is received

Answer 1

Hi,

I am sorry that you are still having trouble recovering your account.

I think that your account may be suspended permanently. Moving forward, I recommend creating a new Microsoft account and using the rewards there without violating Microsoft's terms and conditions.

https://www.microsoft.com/en-US/servicesagreement

To add a domain to safe sender lists, visit https://outlook.live.com/mail/0/options/mail/ju... and sign in with your Microsoft account.

Add the microsoft.com domain to the safe sender lists.

Best regards,

Gunasekar N

Answer 2

Yes , i also check each and every thing in mail box like inbox and spam mails I don't receive and type of mail.

And secondly I don't understand where to add "microsoft.com".

I also take screenshot of raise ticket number but now I think I cannot recover my account as not reply from customer support regarding suspension

Thank you

Answer 3

Hi,

Have you checked your junk or spam email folders to see if the email was delivered there?

Additionally, to ensure you can receive replies from the Microsoft Rewards team, please add the "microsoft.com" domain to your email's safe list.

Let me know if you still need more help.

Answer 4

I don't know how many time I fill this form . Problem is that why I didn't get any reply from support team. Atleast I raise this ticket 9-10 times from my suspended account

Answer 5

Hello,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

I'm sorry you're experiencing this problem. I understand how important recovering your Microsoft Rewards account is to you.

Your current inquiry regarding Microsoft Rewards (Bing Rewards) falls outside the scope of the Community’s support. Due to the need for Personally Identifiable Information (PII) to provide proper assistance, we refrain from discussing PII in this public forum. Thank you for understanding and prioritizing your privacy and security.

To contact Bing rewards support, create a support ticket with the Microsoft Rewards team by visiting the link below.

https://rewards.bing.com/support

• Complete the form below for Microsoft Rewards Support and a member of the support team will contact you within 24 hours.

• Make sure you sign in with the same Microsoft account and provide as much information as possible when submitting the ticket. Please be patient after submitting the ticket.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N