images cache

Question

I urgently need someone from Bing's team to contact me. There was a website hosting images, but the website deleted the images 6 months ago. The problem is that the images are still appearing in Bing's search engine because Bing hasn’t updated its cache. I tried using the tools, but the issue is that the image requires stored text, and it didn’t have any stored text. The solution is for Bing to update the cache on its own. The images need to be removed urgently. I submitted a request and was told that they would be removed two months ago, but there has been no result. What is the solution?

Answer 1

Hello Jim,

Welcome to the Microsoft Community.

We are aware of your situation, and we fully understand your urgent needs. However, as Microsoft Community Support team, we are separated from Bing Support team, and we are unable to handle your issue here. We still recommend you contact the dedicated Bing Support team for your issue from the link below:

Microsoft-Report a Concern

Sincerely hope your issue can be resolved after contacting the correct department. Thank you for your understanding and support during the waiting period.

Best Regards,

William.Y | Microsoft Community Support Specialist