How do I use Bing Reward Points to redeem Xbox gift cards?

Question

Hello all,

So recently, I had accumulated about 16,000 Bing Reward points from completing tasks, searching on Bing, etc. But when I finally decided I can afford a $10 Xbox gift card through the Redeem tab, I was not issued a code and only a $10 balance was added to my Microsoft Account.

Based on what I have read through the community, apparently, Microsoft does not issue gift card codes out anymore because they can get lost in the mail.

My only issue is how do I use this balance to actually MAKE a purchase so I can redeem my $10 Xbox gift card code on my Xbox console?

Simply adding whatever balance the user wanted for the Xbox gift card to their Microsoft Account does not grant the user what they worked for because you aren't even allowed to buy Xbox gift cards with whatever you have in your account. Essentially, we are all getting scammed for the gift cards while Microsoft gets to profit off our activity on their search engine. It is truly frustrating.

Any feedback at all would be much appreciated, however, I think this issue will be far from resolved.

Thank You,

Orion

Answer 1

Hello ! I'm Aymeric, an independent advisor, and I'm here to help !

At the moment, you cannot use your Microsoft account balance to purchase Xbox / Microsoft gift cards.

As you mentioned in your post, redeeming your Rewards points adds funds directly to your Microsoft account, which can be used for content purchases (but not for buying gift card codes).

Sorry for the inconvenience...

Apart from this limitation, you can buy all kinds of content on the Microsoft Store: games, applications, films, TV shows... Simply select “Microsoft account balance” when making your purchase.

Please let me know if you have any other question !