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Windows Update to 2004 level not available

Michael Yannette 1 Reputation point
2021-01-18T14:31:33.893+00:00

My laptop is at the 1909 level. Windows Update still says level 2004 is not ready for this laptop. What is the reason ? Today's date: 01/18/21.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Anonymous
    2021-01-18T15:17:17.877+00:00

    I'd check the pc manufacturer's site for ROM bios, firmware, chipset and driver support pack updates. Lastly you can download the latest edition here.
    https://www.microsoft.com/en-us/software-download/windows10

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  2. Jenny Feng 14,101 Reputation points
    2021-01-19T02:26:23.16+00:00

    @Michael Yannette
    Hi,

    Here is what you can do for Windows Update to show the feature update available notification:
     

    1. Update your hardware drivers
    2. Disable Core Isolation by going to Settings > Windows Security > Open Windows Security > Devie Security > Core isolation details.
    3. Keep checking Windows 10 2004 release information page for mitigations and resolutions for Known issues.

    Also, the update assistant can help you update to the latest version:
    https://www.microsoft.com/en-us/software-download/windows10
    Before using the steps to perform a manual update, you should first consult the Windows 10 2004 Health Dashboard and make sure there are no known issues blocking the update.

    Hope above information can help you.

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  3. Kapil Arya 7,946 Reputation points MVP
    2021-01-21T09:49:22.66+00:00

    My laptop is at the 1909 level. Windows Update still says level 2004 is not ready for this laptop. What is the reason ? Today's date: 01/18/21

    Hello,

    The best option I can recommend you is to upgrade to latest version, i.e. 20H2. This is because Microsoft no longer offers V2004 ISO file on official site.

    Refer this page to learn about known issues with V20H2: https://learn.microsoft.com/en-us/windows/release-information/status-windows-10-20h2.

    Check if any of known issue relates to you.

    If no issue is related to you, upgrade to V20H2 via ISO file.

    Refer this step-by-step guide:

    https://www.kapilarya.com/how-to-upgrade-to-windows-10-using-iso-file

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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