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I've tried everything. This essentially means my Microsoft rewards points are basically useless. They refuse to give a direct fix. I'm pissed right now. I've tried using a vpn, different browsers, deleteing caches and cookies, heck I've tried using incognito mode. None of them worked I've been permanently blocked and there's nothing I can do. They've blocked the ONLY verification method.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same for me! It either says "Try another verification method" or "This account alias cannot be added." The worst part is, they can't even add an email address option. All of my points are useless now. If anyone has any fixes, let me know.
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Hey there!
Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on Microsoft Rewards.
Just a gentle reminder that we are only Microsoft users like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.
Based on your description and since you have exhausted all the possible workarounds to no avail, I highly recommend you submit a ticket to Microsoft Rewards Support for further assistance as they have the tools and resources to properly investigate this case. You may contact them using the link below:
https://rewards.bing.com/support
Thank you for your kindness and understanding! Please let me know if you require further assistance.
Best regards,
Darhyl