Account locking issue

Question

I created a Microsoft account 4 days ago and I earned points on it then it got locked for no reason I tried putting my number if was not working to I tried everything to solve it it wasn't. So I created another account in Microsoft authenticator thinking that it will not get locked, it still got locked for no reason

Whatever account I create it will get locked and will not be unlocked 😞 and this account is also getting locked in hour I will be not able to reply, Microsoft team solve this issue as possible.

Thanks

Answer 1

Hey Mules!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this with your locked Microsoft account.

According to the official Microsoft website: https://support.microsoft.com/account-billing/a...

"Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Malware, phishing, and other harmful activities

Microsoft forbids the use of our services for:

Malware: Sending intentionally unwanted or harmful code or software.

Phishing: Stealing private information from others by tricking or spoofing them into providing it.

Interfering with, harming, or spoofing Microsoft networks, services, or other systems.

Spam

Spam takes many forms. Don't use Microsoft networks to send, share, or publish unwanted emails, comments, messages, photos, reviews, or any other content.

Tips:

Don't send unsolicited promotional or commercial content.

Don't send content to people you don't know or to many people at the same time.

Don't use programs, scripts, or bots to create Microsoft accounts.

Don't spoof or reuse information across multiple accounts when signing up.

Don't create or use multiple accounts to violate Microsoft policies."

Kindly follow the guide through the official Microsoft website in order to unlock your account: https://support.microsoft.com/account-billing/a...

If the issue persists, I highly recommend you submit an account reinstatement form as a last resort to unlock your account:

https://www.microsoft.com/concern/AccountReinst...

(This is not an account recovery webform)

You may receive the results via email within 48 - 72 hours.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl