Devices not MDM

andreas bright 561 Reputation points
2021-01-18T19:04:23.213+00:00

Hi,

We have a customer that the devices shows as MDM = none when we check Azure AD > Devices.

If we go to AzureAD > Mobility (MDM and MAM) we can see the following as you see in the screenshot, then I have 2 questions

  1. Why is there two options there ? I have other customers that only have one...
  2. Do we need to enable Microsoft Intune Enrollment for the devices to be able to have MDM = Intune ?

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Thanks for repy

/Andy

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. Crystal-MSFT 44,151 Reputation points Microsoft Vendor
    2021-01-19T01:50:38.147+00:00

    @andreas bright , Thanks for posting in our Q&A.

    For the device which MDM is none. We can go to "Microosft Endpoint Manager admin ceter" to check if the device is also under Devices-> All devices to confirm if the device is enrolled into Intune.

    Meanwhile, for your questions, here are my answers for the reference:
    Q1: Why is there two options there ? I have other customers that only have one.
    A1: Some tenants may have both. Some may have one. here is a description of them.
    57849-image.png
    In other words, Microsoft Intune represents Intune as a whole (and the Windows Intune subscription), and most of the configuration is in this application. For Automatic MDM enrollment, we configure it under Microsoft Intune:
    https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enroll#configure-automatic-mdm-enrollment
    Microsoft Intune Enrollment: represents Intune enrollment as a security principal in AAD. All user based enrollments in Intune will be forced to authenticate against “Microsoft Intune Enrollment”. If the admin wants to configure AAD CA policies (e.g. 2FA) that only apply to enrollment, they should be done here.
    https://learn.microsoft.com/en-us/intune/multi-factor-authentication for more info on this specifically.

    Q2: Do we need to enable Microsoft Intune Enrollment for the devices to be able to have MDM = Intune ?
    A2: To make MDM=Intune, based as I know, we need to make sure the device is enrolled into Intune. In fact, there are many enrollment methods for different platforms. We can see more details in the following link:
    https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment

    Hope it can help.


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