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Kernel mode trap GSOD

Anonymous
2024-12-05T18:17:07+00:00

Today when I started my pc, I began experiencing a crash and excessive stuttering of the pc in general. The crash said it was a windows build error and gave reason: Kernel mode trap. I have collected my system information and 3 crash dumps into a folder. The crash in particular happens when I try to load a game, but the computer is stuttering intermittently for any use.

crashdumps

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  1. Anonymous
    2024-12-13T11:23:42+00:00

    Hello,

    I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-12-08T11:17:57+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2024-12-07T08:39:02+00:00

    Hello Andrew Norgren,

    Thanks for reaching out here in the Microsoft Answers Community.

    Based on the dump files, the crashes are caused by the Easy Anti-cheat driver.

    Since the driver's debug information has been stripped out, we are unable to determine the exact cause.

    Please uninstall the anti-cheat driver and all the games using that driver, and see whether the issue persists.

    We look forward to your response.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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