Windows Insider Build Error

Question

Hi, my laptop has crashed a few times lately and the error message is something about Windows Insider Build has encounted an error and my laptop needs to restart. I've run a number of diagnostics on my HP laptop, nothing has come back saying their is a fault. Can anyone help? Thanks in advance.

Answer 1

Are you able to boot into your PC and see your desktop and use apps?

If yes, see if this works:

Open Windows Security.

Click on Virus & Threat Protection

Scroll down and click on Quick Scan.

Then, make sure all drivers and Windows are up to date.

Go to your PC manufacturer support website and download the latest drivers for your device. But before that, you need t check if your PC manufacturer supplies drivers for preview builds.

Also, go to Windows Updates and download/install all the updates (including optional updates).

Then, perform some checks.

Press Windows+R.

Type cmd. Press Ctrl+Shift+Enter and click on Yes.

In the black window, type chkdsk /f. press enter.

Say Y for anything it asks.

Chkdsk will check for any disk errors and fix them if possible.

Then type sfc /scannow. Press enter.

This will scan for corrupted system files and repair them.

When the scan's done, type mdsched.exe. Press enter.

Click Restart now and check for problems.

Let all the checks finish.

Then, I recommend performing a Memtest. (Optional)

Memtest will scan for RAM errors and show them up.

Go to the following website:

MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

Click on Download.

Extract the downloaded .zip file and read the README.txt file for instructions to use the tool.

The Memtest might take a long time, so do it when you are free.

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Standard Disclaimer: The Memtest website link is not from Microsoft. I have recommended it because it seems to be helpful.

However, do watch out for the ads on the website and make sure you do not click on any of them.

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Regards,

Answer 2

Does repairing the corrupt files stop the BSOD? If yes, probably the crash might be due to corrupt system files and/or drivers.

If no, try performing the steps given after to that.

I don't think incomplete files would do anything with OneDrive sync. If you're having issues with it, try turning it off and back on.

Answer 3

Hi, my laptop has already updated to Windows 11. OS build 22000.282-thanks

Answer 4

Thanks, It's identified some corrupt files, this may have resolved it. Additionally, could this have been the reason why my OneDrive wouldn't sync from my Laptop?

Answer 5

What build of Insiders are you on?

Right click Start, Run and type winver for the

build #, not the version #.

Is your PC Windows 11 compatible?

Run:

https://aka.ms/GetPChealthcheckapp