Troubleshooting browser crashes or performance issues on Windows 10
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I am using Windows 10. Edge, Chrome, Firefox all the browsers keep crashing on my box after 5 minutes of usage. I am using 16 GB of DDR 4 RAM and i7 11 gen processor. Memory and CPU usage is not very high as I am only browsing.
In order to fix the issue, I have already reinstalled windows once but it did not help.
All the drivers are up-to-date. Using Dell I checked hardware and found no issues.
I see following error on event viewer
Faulting application name: msedge.exe, version: 96.0.1054.43, time stamp: 0x61a8105d
Faulting module name: ntdll.dll, version: 10.0.19041.1288, time stamp: 0xa280d1d6
Exception code: 0xc00000fd
Fault offset: 0x00000000000258cc
Faulting process id: 0x20a0
Faulting application start time: 0x01d7edf7766d8d53
Faulting application path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 3fd34959-7819-4a5f-bd84-89307a4eb314
Faulting package full name:
Faulting package-relative application ID:
--------------------------------------------------------------
Faulting application name: msedge.exe, version: 96.0.1054.43, time stamp: 0x61a8105d
Faulting module name: epclient64.dll, version: 6.10.1.11844, time stamp: 0x61391ebd
Exception code: 0xc0000005
Fault offset: 0x0000000000080c4b
Faulting process id: 0x20a0
Faulting application start time: 0x01d7edf7766d8d53
Faulting application path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Faulting module path: C:\Program Files (x86)\SentryBay\EntryProtect\epclient64.dll
Report Id: 5a36b99a-86c8-43f7-8e2a-a73dfa8d3937
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: msedge.exe, version: 96.0.1054.43, time stamp: 0x61a8105d
Faulting module name: USER32.dll, version: 10.0.19041.1202, time stamp: 0x032ff40c
Exception code: 0xc0000005
Fault offset: 0x00000000000117f8
Faulting process id: 0x6274
Faulting application start time: 0x01d7ec34c8f12900
Faulting application path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Faulting module path: C:\WINDOWS\System32\USER32.dll
Report Id: 162aa2e9-3ddb-4bcc-bc99-0d3cfa35ea94
Faulting package full name:
Faulting package-relative application ID:
Troubleshooting browser crashes or performance issues on Windows 10
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Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with your browsers crashing.
I would recommend you to try each solutions provided on the thread below.
https://answers.microsoft.com/en-us/windows/for...
Hope one of the solutions provided will fix the issue.
Kind regards,
Louie