Truekey using Microsoft Edge.

Question

Hi, Having used TrueKey on MS Chrome for sometime now, without any difficulties, I installed it onto MS Edge without any problem.

However, I have noticed one thing that bothers me. When calling up Edge from the taskbar, the app opens up into the logins page without having to enter your Master Password. Surely this cannot be right?

Could someone give me a heads-up regarding this anomaly? Anyone had a similar case to this?

Thanks for any help, in advance.

MaurieT

Answer 1

Hi MaurieThompson -

I'm Kevin B. Independent advisor and a Window 10 user like you. I do apologize for the inconvenience that your TrueKey is not asking for Master Password whenever you open Edge from taskbar. I can help you with this.

Have you turned on your true key extension on Edge ?

In the New Edge address bar, type: edge://extensions and press Enter.

Click the button on the right-side to turn on the True Key extension.

When you click the button to turn on the True Key extension, the button turns blue.

Also, you might want to check if your TrueKey has the latest version.

Hope this will help. Have a bless day!

Kindly reply if you need more help.

Thanks.

Kevin B.

Independent advisor.

Answer 2

Hi MaurieThompson -

Thank you for updating me. Sorry it didn't work this time. Allow other advisors to help us with this one.

Have a blessed day.

Thanks.

Kevin B.

Independent advisor

Answer 3

Thx Kevin, I already had it selected so the problem persists.

        Thx for your help anyway. Much appreciated.

MaurieT.