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New Edge not working, Error code: STATUS_INVALID_IMAGE_HASH

Anonymous
2020-07-10T01:02:44+00:00

I Upgrade the old edge to New edge last week , but it doesn't work , it shows :

"This page is having  a problem "Error code: STATUS_INVALID_IMAGE_HASH

no matter what pages that I open. even the setting page, I‘ve reinstalled the app and restarted my laptop several times .

My system info : window 10 pro 18363.900

 

[Original subject: New Edge not working]

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-10T01:10:20+00:00

    Hi, I am Sherwin, Independent Advisor here to work with you on this issue.

    I want to apologize if you encountered this issue. This is a well-known issue on some systems resulting from a change in security measures in Chromium and was explain from below article:

    https://textslashplain.com/2019/09/27/aw-snap-e...

    I suggest you can refer on forum link and our community experts suggested steps to mitigate this.

    https://answers.microsoft.com/en-us/microsofted...

    Let me know if this works for your.

    Sincerely,

    Sherwin

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  1. Anonymous
    2020-07-10T02:04:48+00:00

    Thanks Sherwin, The issue has fixed ,

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  2. Anonymous
    2020-07-10T02:17:47+00:00

    Hi Javan,

    Happy to help you. Have a good day ahead.

    Sincerely,

    Sherwin

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