Multiple Edge Profiles Keep Getting Locked

Question

I do work online for multiple customers, and I need to have multiple separate, isolated browser sessions running, so I can log into our web portal under each and so there is no interference between them.

To this end, I created 5 different MS accounts - 'Customer 1' , 'Customer 2' , 'Customer 3' etc...

Then I created an Edge profile for each. Each browser window is then dedicated to that customer, had a different colour etc.

Except Microsoft seems to think these are bot accounts or spam accounts, and keeps locking them, which is a real pain.

I managed to unlock a couple using my phone, but now it tells me I have tried too many times - try again tomorrow.

How can I get these accounts all unlocked and stop them getting blocked in future?

I've read the terms & conditions, and I can't see any rules that I'm breaking by doing this.

Thanks.

Answer 1

I created 5 different MS accounts - ... Microsoft seems to think these are bot accounts or spam accounts, and keeps locking them ...

Do you really need to sync data for these profiles? If not, there's no need to sign in at all, especially if they're only used to sign in to your web portal and access account data there. If the portal requires an email address as the username for its accounts, you can still use this even though access to the Microsoft Account it belongs to is blocked. You won't be able to receive password reset and similar email notifications, though, if they're sent to a blocked account.

Microsoft accounts are usually only locked in cases of misuse. If the account is blocked, it's usually because there has been suspicious activity on the account, like unexpected sign-in attempts.