Comments issue

Question

Hello, when I read an article often I would like to add or reply to a comment a few days ago I started clicking on the comments and nothing happens or the comments just vanish.

Answer 1

Thanks Greg, I had lost the ability to reply or post to comments of any article on Edge for some reason, I did the reset option and it worked, I dont know how or what caused the issue but its fine now. Thanks for helping in a timely manner.

Answer 2

Hi Lewis. I'm Greg, 10 years awarded Windows MVP, here to help you.

Are you referring to Microsoft Community? If not please tell us what site you're having the problem with.

I'll give you all fixes working for Browsers in Windows 10 and 11:

1. Clear each browser cache and cookies:

https://www.online-tech-tips.com/computer-tips/...

https://www.lifewire.com/how-to-delete-cookies-...

2. Try disabling all extensions to see if this helps:

https://community.box.com/t5/How-to-Guides-for-...

https://support.microsoft.com/en-us/microsoft-e...

3. For Edge, repair it in Settings > Apps > Apps & Features > Microsoft Edge > Manage > Repair, also reset in Edge Settings > Reset Settings.

For Firefox refresh it in it's Settings as shown here: https://support.mozilla.org/en-US/kb/refresh-fi...

Reset Chrome here:

https://support.google.com/chrome/answer/329621...

https://www.lifewire.com/how-to-reset-google-ch...

4. If that fails uninstall the browser (except Edge) in Settings > Apps > Apps & Features, restart PC then reinstall browser from fresh download:

Firefox download: https://www.mozilla.org/en-US/firefox/new/

Chrome download: https://www.google.com/chrome/

Edge download (to reinstall over itself):

https://www.microsoft.com/en-us/edge

Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.