Why does Microsoft Edge stop responding when I click on a tab?

Question

Edge used to work just fine for me, but lately it's been giving me a hard time.  When I try to open a new tab, or switch to another tab, it freezes up and stops responding.  This is getting extremely frustrating, as I then have to restart what I was doing.  Is there any way I can fix this?  I've deleted my cache, like some have suggested, and that works great... short-term.  I'm wondering about any long-term solutions.  Thanks!

Answer 1

Hello Person123_879,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Edge stop responding when I click on a tab.

Make sure to backup first your Edge Favorites

https://www.tenforums.com/tutorials/143983-how-...

Kindly try the methods below if it helps.

1. Turn off hardware acceleration

Open Edge > Click 3 dots > Settings

Select System on the left side > Turn off "Use hardware acceleration when available"

Restart Edge

2. Clear cache and cookies

Open Edge > Click 3 dots > Settings

Select Privacy, search, and services > Under Clear browsing history

Click Choose what to clear

Select your preferred Time Range and items to clear

Click Clear Now

3. Disable or Uninstall Edge extensions

Open Edge > Click 3 dots > Extensions

Please check the support article if it helps

https://support.microsoft.com/en-us/help/402356...

If it doesn't work, You may need to consider performing a Reset of Edge Chromium.

Open Edge then click 3 dots > Settings

Select Reset Settings > Restore settings to their default values

Click Reset

Kindly let me know if this helps or if you have any further concerns.

Sincerely

John DeV

Independent Advisor

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Answer 2

Hello Person123_879,

You're welcome. Glad to help. I hope this fixes the issue.

Sincerely

John DeV

Independent Advisor

Answer 3

Hello John DeV:

Thank you so much for the helpful suggestions.  I will be sure to try these out.  You really made my day, so thanks again!