Edge sync problem with passwords

Question

I have multiple windows computers on my account. All are synced. Recently one of my computers lost all it's passwords. I have tried multiple times to get them back. The other computers are fine. If I import them from a CSV file created on another PC I get a message that it is dome and a green check mark but there are no passwords. I keyed in Edge://sync-internals and can see an error message on the far right side in the green shaded section under Passwords. Edge will not offer to save passwords on this computer either. Here is the error message: Error: PasswordSyncBridge@components/password_manager/core/browser/sync/password_sync_bridge.cc:265, datatype error was encountered: Password metadata store isn't available.FailedAutofill Profiles2727RunningAutofill19081908RunningTyped URLs88RunningExtensions55RunningSessions1818RunningExtension settings00RunningHistory Delete Directives00RunningDevice Info55RunningUser Consents00RunningSend Tab To Self00RunningCollection00RunningTabs00Running

Answer 1

Update to issue of one computer not syncing passwords.

I turned off my AVG Security and edge synced, all is working now

The error message in the sync-internals screen (screen that pops up after typing is this edge://sync-internals/) also disappeared.

This conflict with AVG started after a recent Edge Update. If it becomes unstable again I will report back.

Answer 2

Thank you very much for your acknowledgment, but it seems that my solution is indeed wrong.

I should learn from the more professional you.

Answer 3

Uninstal currently installed edge browser. Download the edge with chromium for business edition in .msi format and install it.

https://www.microsoft.com/en-us/edge/business/download

Answer 4

Sir, your reply is good with beautiful writing approach to the question..

This type of writing skills I needed.

Answer 5

Hi Doug22amc,

Thanks for your post in Microsoft Community.

I understand you are having issues with Edge not being able to sync or import passwords.

It could be a problem with the file that holds the login information, you can try to find both files and delete them. Login Data and Login Data-journal

These two files are located in C:\Users\Username\AppData\Local\Microsoft\Edge\User Data\Default

Username is modified according to your username.

This is a preliminary solution based on the information we have obtained so far. If the solution does not work, please let us know in time, and we will continue to look for new solutions.

Kirk | Microsoft Community Support Specialist

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