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Printer lock up

Anonymous
2021-05-13T13:06:27+00:00

I have  a couple of older Brother Printers (MFC type) that have worked perfectly for seve3ral years.  Yesterday (05/12/2021) they were working

perfectly in the a.m.  I download Microsoft Edge and have not be able  to print on either printer since a microsoft printer software takes over

from the original Brother print drivers and will not allow a print demand to operated nor will it allow it to be deleted. I cannot print anything

since the printer will not delete the print job (the printer reports deleting, but doesn't) and this same problem was imparted to both printers)

I tried deleting  microsoft edge and rebooted but I cannot get either printed to function since I cannot delete the print command not stuck

in the printer.  If anyone has a good suggestion it would be very much appreciated since I need to use the printers today.

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2021-05-14T14:36:27+00:00

    Hi CharlesReid6

    Have you tried reinstalling the Brother printer drivers?  If you haven't, you can download their drivers from their website https://www.brother-usa.com/brother-support/driver-downloads.

    Eric

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