Edge issues since last update

Question

Since the most recent update on 5th Oct I think, Edge will simply not open at all, if I click on the app I get a busy cursor for maybe half a second and then nothing.

The only solution I have found is to uninstall Edge using Norton uninstaller (as Windows won't let me uninstall the usual way) and then download stable build 105. That still works fine but of course Edge keeps updating itself and I have to go through that process all over again.

Installed the latest W11 update Cumulative Update for Windows 11 Version 22H2 today in the hope it might fix the issue as Edge had updated again overnight and was unusable, but no, so had to uninstall it and install build 105 for the third time in a week.

Answer 1

this (deleting the registry key) worked for me as well. however I definitely have never set that key so I'm not sure where it came from

You might want to try and find out, because it may come back to haunt you. The policy was only ever intended for domain-joined machines and it was deprecated in 2021. Its only effect now is to cause trouble, after telemetry settings were all handed over to Windows. The usual reason for its presence is running software intended to interfere with the telemetry that the Windows engineers rely on so heavily to tell them how things are going. One known culprit is O&O Shutup 10, but there are probably others.

It's also a possibility that the policy was set when the machine was managed by a company or school IT department. One thing is certain - it didn't just show up all by itself.

Answer 2

this (deleting the registry key) worked for me as well. however I definitely have never set that key so I'm not sure where it came from

Answer 3

Thank you for your reply, I hadn't changed anything in registry either directly or through software, but have tried your suggestion and updated Edge to 106 again, it seems fine now so thank you.

Answer 4

This fault affecting some users is related to telemetry. Have you taken any unorthodox steps to limit Windows telemetry or diagnostic data submission, either directly (e.g. by editing the registry) or by using software (e.g. O&O Shutup10)? If so, revert the changes made and try again to launch Edge 106.

One known cause of the fault is having an obsolete GPO called MetricsReportingEnabled. Removing it is the solution: in an administrator command window, run these two commands:

reg delete "HKEY_CURRENT_USER\Software\Policies\Microsoft\Edge" /f /v MetricsReportingEnabled

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge" /f /v MetricsReportingEnabled