Edge ongoing password problems

Question

For just over a week I've been having issues with passwords to websites when using Microsoft Edge. Edge would offer to store them and did store them until the next day when I restart the computer and then all the saved passed have disappeared. This morning there seems to be a new password issue - when using Edge websites now won't even except a login or password.

Microsoft Edge is my favorite browser but I've had enough and now gone back to using Opera which retains all my passwords and enables me to login to all websites, I would imagine Microsoft will loose a lot of Edge users because of this problem.

Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issues with password in Microsoft Edge. I’ll certainly assist you with the issue.

However, we would like to know the version of Microsoft Edge that is currently installed on your computer.

Also, please let us know the update that was installed. To check go to Start >> Settings >> Update & Security>> Windows Update >> View update history.

One of the things you can try is check the Microsoft Edge settings and see if the option to clear password is enabled. Let me help you with the steps:

1. Open Microsoft Edge.
2. Click on Ellipsis (…) and select Settings.
3. Click on Privacy and services.
4. Under Clear browsing data, click on Choose what to clear every time you close the browser.
5. Toggle the switch to off for Passwords.
6. Restart Microsoft Edge and check.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator