Microsoft edge can't be opened

Question

The new version of Microsoft Edge cannot be opened. Click the taskbar icon or double-click the icon on desktop . The icon running in the background appears next to the mouse, but the application cannot be opened, and it will not work after a clean startup either . This situation started to appear after I upgraded to the new version of edge. I uninstalled and reinstalled it but it had no effect (it was still Windows 10 1909 at the time). Since I became a preview member and upgraded to the preview version, it has not been good. I have reported to the community that trying this suggestion is still not working, and then they report it to the engineer but have not responded to it. However, the new version of Microsoft edge can be activated in some special situations: for example, QQ links, which browser can be accessed by clicking on links, but cannot be accessed by directly open the edge icon. I tried running the Application Compatibility Troubleshooter and it mention that the edge is incompatible. I tried the suggested settings for the troubleshooter (compatible with Windows 8), and the test program could opened normally. But after saving these settings and reopen edge, it still can't open. Hope to solve this problem(Please let the Microsoft engineer instead of community independent consultant to answer)

Answer 1

I tried, but it didn't work.

Answer 2

I've tried this solution, but it still doesn't work.

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        I'm sorry to hear that you are still having problems. You mite need to contact the Microsoft Edge Support Team, and see it they can assist you further. Go to  https://support.microsoft.com/en-us/help/4023560 then scroll down to bottom of page and select "Get Support" (Contact Us).

PS... Please keep us posted on what you find out.

Good Luck And I Hope This Helps

Answer 3

I've tried this solution, but it still doesn't work.

Answer 4

Hi,

    Please check the steps suggested here to correct the Edge not opening problem @ https://support.microsoft.com/en-us/help/4023560 

I Hope This Helps You

Good Luck