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Bluetooth problem

Anonymous
2020-06-29T17:31:19+00:00

Hello, I followed the steps to verify if my laptop model: HP 15-f272wm had the bluetooth driver installed and I could not find the name on the list of "show hidden devices".  

Hope you can help me with this issue as I bought a device that requires bluetooth connection to work and I have not been able to do so.

Thank you in advance for your help.

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2020-06-29T21:09:37+00:00

    Hi, Yes your Laptop doesn't have Bluetooth, It only has Wireless connection (802.11b/g/n (1x1)). Just check the Product Specifications.

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  3. Anonymous
    2020-06-29T20:10:56+00:00

    Hello!  Thank you for your help.  Does it mean that my laptop does not have bluetooth? I can conenct my laptop to the smart tv with no problem... the issue is when I try to connect my powerbeat (earphone).

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  4. Anonymous
    2020-06-29T17:46:17+00:00

    Hi,

    The Laptop model has No built-in bluetooth.

    Here's the Specification of your Laptop model: HP 15-f272wm

    https://support.hp.com/us-en/document/c04936074

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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