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Amazon problem

Anonymous
2020-12-12T01:43:32+00:00

My desktop pc just started doing this today. I can get on any website with the exception of amazon.com. When i try to go to anything connected with Amazon,  even Amazon Prime Video, I get the message below. I need this site to finish up some shopping. This is what I get 

Microsoft Edge | Website issues | Windows 10

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  1. Anonymous
    2020-12-12T01:55:16+00:00

    Have you tried to check if this is only edge problem? It could be yoru firewall or something blocking it.

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  2. Anonymous
    2020-12-12T01:49:50+00:00

    Hello cwlong52,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem accessing amazon website.

    Please try to use Google DNS

    Press Start then click Settings(Gear icon)

    select Network and Internet

    Click "Change adapter options"

    Double click your network adapter, select Properties

    Select IPV4 then click Properties

    Select and click "Use the following DNS server addresses"

    input 8.8.8.8 and 8.8.4.4

    Click Ok then try to access amazon again.

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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