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Video play back problem

Anonymous
2022-07-05T23:33:05+00:00

After clicking on video in Windows Edge it will play for about 10 seconds then stop and restart from the begining. This just keeps happening untill I click past the spot it stops at. It will then finish the video. Only happens while in Edge. Videos in Facebook and others play fine.

Microsoft Edge | Audio and video playback | Windows 10

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  1. Anonymous
    2022-10-17T15:33:51+00:00

    Same problem here. Tried above! Doesn't help!

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  2. Anonymous
    2022-09-13T22:12:04+00:00

    Tried turning off hardware acceleration, made no difference for me. Using Edge on win 10 with latest updates.

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  3. Anonymous
    2022-07-09T10:35:56+00:00

    Did as suggested and no good. Still doing it. Only does it in Edge. I sent message to MSN about problem.

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  4. Anonymous
    2022-07-06T07:49:07+00:00

    Thank you for responce. I did as you suggested and so far working great now. Will let you know if any more problems. Do you know if hardware acceleration causing a problem means the video card is starting to fail? Thanks again.

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  5. Paulo GM 67,400 Reputation points Independent Advisor
    2022-07-06T01:23:22+00:00

    Hi cal680, I am Paulo and I'd like to help.

    Can you check if it is due to hardware acceleration? Try to disable it and see if the problem is solved. Go to Edge Settings > System and performance > Disable Use hardware acceleration when available

    If that didn't work, is your Edge updated? Is it happening on all websites that you visited with videos?

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