Microsoft edge will not open

Question

Edge on windows 10 will not open

I have tried

modify / uninstall from apps but both buttons are greyed out

Downloading the business version and installing it - no change

restart several times - no change

please help

Debug file has 2 lines in it

[1015/191917.339:ERROR:filesystem_win.cc(129)] GetFileAttributes C:\Users\pauln\AppData\Local\Microsoft\Edge\User Data\Crashpad\attachments\cdb20c4a-7b49-4490-884b-4ef5a5fc1a41: The system cannot find the path specified. (0x3)

[1015/191927.922:ERROR:filesystem_win.cc(129)] GetFileAttributes C:\Users\pauln\AppData\Local\Microsoft\Edge\User Data\Crashpad\attachments\1e1bb3b0-fbf5-4674-97e4-391659c38a1b: The system cannot find the path specified. (0x3)

thanks

Paul

Answer 1

You mentioned about right click on Microsoft Edge and run as administrator, so have you tried to just click on it and let it opens?

Open start and search for cmd or Command prompt and right click and run it as administrator and then type the following command:

sfc /scannow

Press enter and let it runs.

Hi Robert, thanks for your reply

I tried clicking to open as normal - nothing happens

I tried right clicking - run as administrator - nothing happens

I carried out the sfc /scannow, after this completed still it will not open

any more help would be appreciated

thanks

Paul

Answer 2

I have the same issue and this has not fixed the problem.

It found no issues with the system files

Answer 3

You mentioned about right click on Microsoft Edge and run as administrator, so have you tried to just click on it and let it opens?

Open start and search for cmd or Command prompt and right click and run it as administrator and then type the following command:

sfc /scannow

Press enter and let it runs.

Answer 4

I did install the Notes and Office extensions.

When I click on edge as administrator, I get the dialog asking if I want to make changes. I click yes, and nothing happens.  No error message appears. 

Windows 10  is automatically updated on this machine.

If you could direct me to instructions that explain how to uninstall Edge, a reinstallation might work.

I will, of course, try anything else you recommend.  

Thanks ...

Robert

Answer 5

Have you installed any extensions on Microsoft Edge?

What happens when you click on it, does it shows any error message?

Have you tried installing all updates for Windows?