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Authenticator/Edge syncing issue

Anonymous
2022-12-18T02:33:53+00:00

Hello,

I’ve noticed that passwords in my Microsoft Authenticator have been getting cleared out after syncing with Edge. The passwords remain in Edge but are removed in the Authenticator and I can’t figure out why. Is this an attempt to push me to use Edge as my default password full option? I’ve enjoyed using Edge lately but may have to switch if it is breaking my Authenticator.

Thanks!

Microsoft Edge | Profile, sync, and sign in | iOS

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  1. Anonymous
    2022-12-19T12:12:53+00:00

    Hi Josh Hogan,

    Welcome to Microsoft Community.

    Is there any symptom of this issue? I think Microsoft Authenticator is still in a normal life-cycle that we can use it as usual.

    And about Edge, yes we suggest our users to use Edge as the default browser, but the ultimate decision still lies with our users.

    If there is anything unclear, please don't hesitate to tell me at any time.

    Best Regards,

    Manson - MSFT | Microsoft Community Support Specialist

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