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touch screen will not work

Anonymous
2020-03-03T08:17:16+00:00

I have a HP edge laptop my tablet mode will come on but my touch screen will not work

Microsoft Edge | Other | Windows 10

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  2. Anonymous
    2020-03-03T09:32:36+00:00

    okay ill give it a try and see what happens thanks

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  3. Anonymous
    2020-03-03T09:17:13+00:00

    Hi SONYABRANDON,

    I’m Rey, your Windows 10 Advisor.
    I understand you are having troubles with the touchscreen of your pc. What you may do is to reinstall your touchscreen driver.
    Use this link below:

    https://support.hp.com/us-en/drivers/selfservic...

    You may install the driver for driver-keyboard, mouse and input drivers and select and install the synaptics VFS7552 and Alps Alpine HIID, also Wacom AES Digitizer.
    Install all 3 installers and install them.

    I believe that these steps will help you solve this issue you have. If not, kindly contact me and let me know.

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  4. Anonymous
    2020-03-03T08:49:32+00:00

    I have a HP edge model#3wpua#aba

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2020-03-03T08:19:32+00:00

    Hi Sonya

    Did the touchscreen on your HP Envy previously work?

    What is the exact Model No. of your HP Envy - that will be printed on a sticker on the underneath bottom casing . . .

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