Microsoft Edge close when i scroll up.

Question

The problem I have been encountering is that Microsoft Edge is always closed sometime I scroll up or down. Would you mind explaining how to resolve this issue, please?

Answer 1

Hi วันชนะไคยฤทธิ์,

My name is Jocelyn, an independent advisor and a fellow Windows 10 user like you. I'll be glad to help you today.

This issue can be caused by some system files and programs that went wrong or problems with some configuration. To sort this out, try the following fix below:

Open Microsoft Edge then click More actions (…) icon located at the top-right side of the browser.

Click on the Settings then Privacy and Security.

In the Privacy and Security panel, navigate to Clear browsing Data and click on "Choose what to clear" button.

Choose the types of data that you want to clear, you can include Browsing History, Cookies, and cached data, and files.

After checking the boxes, click on the grey Clear button in order to reset the browser to its default.

Next, click Start Menu, then select Task Manager.

In the Task Manager window, locate Microsoft Edge in the Processes tab.

Right-click on it and select End Task.

Restart your computer and open Microsoft Edge then check if the issue persists.

You can also refer to this link for an additional fix:

https://support.microsoft.com/en-ph/help/402356...

Let us know if you need further assistance.

Kind regards,

Jocelyn