Operating Systems

Thembha Mlotshwa 1 Reputation point
2021-01-20T11:27:40.993+00:00

Hi.

I bought myself an Office 2016 and operating systems. I changed my email from ******@mymtnmail.co.za to tlmlotshwa@Stuff .com. To my amazement, I cannot access my previous profile. Also my items saved under it.

Can you assist?

Thembha

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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  1. Anonymous
    2021-01-21T08:11:50.677+00:00

    Hello @Thembha Mlotshwa

    You may have signed in with a temporary folder. Please follow instructions in Temporary Profile.

    If the solution doesn’t work, you need to follow steps in Fix You've been signed in with a temporary profile in Windows 10 to get you out of temporary folder.

    Please try solutions in Temporary Profile before modifying the registry.

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    Temporary Profile:
    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/temporary-profile/d04e8499-ab4a-4d1e-8e43-38da7110004e

    Best Regards
    Karlie

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