MS Edge search problem

Question

Hi. I have a problem I don't seem to be able to resolve and wonder if anyone has experienced anything similar and can help. I am using a Dell PC running Windows 10 and use The Edge browser. My Edge search engine is set to Google as default and has been running successfully this way for years. However, recently whenever I search, either in the address or the search bar, the results are immediately hijacked and switch to a Yahoo! search display, which does not satisfy my requirement at all. Why is this and how can I stop it? There is no Yahoo! listed in my “Manage Search Engine” settings and nothing relating to Yahoo! in my program files.

Answer 1

Hello Andy01W,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Make sure to backup first your Edge Favorites

https://www.tenforums.com/tutorials/143983-how-...

Please try the following methods below.

**Disable or Uninstall Edge extensions
Open Edge > Click 3 dots > Extensions

Please check if one of your Extensions is forcing your search to use Yahoo.

If this doesn't work, You may need to consider performing a Reset of Edge Chromium.

Open Edge then click 3 dots > Settings

Select Reset Settings > Restore settings to their default values

Click Reset

Restart your computer using Clean boot of Windows 10

**Perform a Clean Boot

Determine whether a background program or a software conflict is causing the issue.

Go to the search box > type msconfig

Select System Configuration > go to the Services tab.

Select and make sure to put a check mark on "Hide all Microsoft services"

Click Disable all.

Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Kindly check the support article below for more details

https://support.microsoft.com/en-us/help/929135...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hello #JohnDeV

Thank you for helping me with this problem. 

I have done as you suggested in respect of the browser extensions and removed an extension called Division Search and this seems to have resolved the basic problem.  I am not sure how this extension came into being, I had just assumed it arrived on my PC with one of the recent Windows updates.

However this turns out not to be the case from what I read online. It is classified as a PUP which collects information about your browning.

Are you or any other community member aware of this extension and whether it is likely to be collecting any other information or performing some other malicious activity , even after it has now been removed?

I am very grateful for you assistance John.

Kind regards,

Andy