Powershell error: Root element is missing

Question

Hi Guys,

I'm getting root element is missing error while running PS scripts can you advise if there is a fix from MS ?

I've already updated with latest version of PS.

Answer 1

Hello @SR VSP ,

Root Element Missing when connecting to SharePoint online via CSOM/Powershell on windows 10 machine

This is a known issue specific to the particular machine where you are executing this code. In order to fix this issue, need to change the DNS setting in your machine.

Please follow steps:

1.Control Panel >> Network and Internet >> Network and Sharing Center >> Change adapter settings >> select the Network through which you are connecting to Internet

2.Right click on it and select Properties >> select Internet Protocol Version 4 (TCP/IPV4) and click Properties

3.Select "Use the following DNS Server Addresses" option and give the DNS whatever you want.

• Google public DNS addresses : 8.8.8.8 and 8.8.8.4

4.Click OK button to apply these changes.

Thanks,
Echo Du

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Answer 2

Actually it seems having IPV6 enabled will cause this error. I did several experiments, and in the end disabling IPV6 did it for me. I did not need to change my IPV4 DNS servers.