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Microsoft edge blank Screen

Anonymous
2025-03-24T08:18:27+00:00

hello, i am opening microsoft edge on my laptop but when it starts it freezes for 2 seconds then works, after that it puts up a blank page. I can access the settings and tried to update edge or unistall and reinstall to see if the problem persists but it is still here. Anyone knows how to fix that?

Microsoft Edge | Open the browser | Windows 10

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  1. John DeV 164.9K Reputation points Independent Advisor
    2025-03-24T08:51:06+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

    When was the last time it worked properly? Have you made any changes to your computer recently?

    Please try the method below if it helps.

    Press Windows key+R to open Run then type:

    %localappdata%\Microsoft\Edge\

    Make a backup of the User Data folder and save it on another location

    After that delete the said folder on the path above

    Please check if this fixes the issue.

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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