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My search when I try to get my daily points takes all day to get it and when I try to do the search on my phone it wont let me do it at all until the ones online is done. It has been going on for 4 months now and I do not know what to do.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you have already tried the steps that I have provided. Try switching to a different account and check if it will show the same problem. I would still suggest reaching out to support to report this issue.
https://rewards.bing.com/support
It's on my laptop yes on the browser, But my phone do not let me do search on my phone until I do the laptop search are done. The edge point thing has been messed up for 4 months now
Is this only happening on your phone or also using the browser on your PC?
I cleaned it and it is the same thing. So I lose out on point for the last 4 months
Hi, Jamie.
I'm Jen. I'm an independent advisor and would happily help you figure this out.
Have you tried clearing your browser's cache, cookies and site data? Also, try to check if there's a browser extension that may be causing the problem. If the issue persists, see if using a different browser helps or you can also submit report to rewards support using the link below.
https://rewards.bing.com/support
Feel free to share how it went.
Kind regards.