Microsoft Authenticator issue

Gypsy Callaghan 1 Reputation point

i Just received a new company phone and went to set up my Microsoft authentication app. I was able to setup my personal account with no issues. When i add my business account, it wants my to get a code from my authentication app. Well that can't happen because i can't sign in. The only other choice it gives me is use another authentication app. Is there any way around this? I can't log into my account online now as it ask for a code.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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