Copy data into Dynamic 365 doesn't trigger plugins

Question

Copy data into Dynamic 365 doesn't trigger plugins

Part Time 1

I have a CSV data file that I am ingesting into Dynamics 365 Contacts table through copy activity. However none of the Dynamics plugins for that table are not getting triggered when the activity is run.

On the contrary data ingested using postman (just one row) through Dynamics 365 API triggers those plugins.

Is there anyway I can make the plugins trigger during the Copy Data activity?

HarithaMaddi-MSFT 10,156 Reputation points

2021-01-21T09:01:32.843+00:00

Hi @Part Time ,

Welcome to Microsoft Q&A Platform. Thanks for posting the query,

This seems to be an issue from Dynamic 365 in detecting the load into the table through ADF. Meanwhile, I will reach to product team to find the same.

Dynamics 365 CRM are currently not supported in the Q&A forums, the supported products are listed over here. You can ask the experts in the dedicated forum over here.

Looking forward for your response!
HarithaMaddi-MSFT 10,156 Reputation points

2021-01-25T09:01:24.037+00:00

Hi @Part Time ,

I am still waiting for the update from product team. Meanwhile, please suggest if you have received further analysis from Dynamics 365 team.

If you found a solution, would you please share it here with the community as it will be beneficial for the community.

1 answer

Your answer

HarithaMaddi-MSFT 10,156 Reputation points

2021-01-21T09:01:32.843+00:00

Hi @Part Time ,

Welcome to Microsoft Q&A Platform. Thanks for posting the query,

This seems to be an issue from Dynamic 365 in detecting the load into the table through ADF. Meanwhile, I will reach to product team to find the same.

Dynamics 365 CRM are currently not supported in the Q&A forums, the supported products are listed over here. You can ask the experts in the dedicated forum over here.

Looking forward for your response!
HarithaMaddi-MSFT 10,156 Reputation points

2021-01-25T09:01:24.037+00:00

Hi @Part Time ,

I am still waiting for the update from product team. Meanwhile, please suggest if you have received further analysis from Dynamics 365 team.

If you found a solution, would you please share it here with the community as it will be beneficial for the community.

Answer 1

HarithaMaddi-MSFT 10,156

Hi @Part Time ,

Thanks for your patience. Product team confirmed that ADF does not explicitly trigger the plugins. The plugins shall be triggered at the server side. ADF does not directly interacts with REST API, ADF uses XrmToolingConnector SDK to upsert records using UpsertRequest. As suggested earlier, please reach out to Dynamics 365 CRM team for additional RCA.

Please let us know for further queries and we will be glad to assist.

--

Please accept an answer if correct. Original posters help the community find answers faster by identifying the correct answer. Here is how.
Want a reminder to come back and check responses? Here is how to subscribe to a notification.

HarithaMaddi-MSFT 10,156 Reputation points

2021-01-28T05:38:06.017+00:00

Hi @Part Time ,

We have not received a response from you. Please suggest if above suggested details are helpful. Otherwise, let us know and we will continue to engage with you on the query.

Please do consider to click on "Accept Answer" and "Up-vote" on the post that helps you, as it can be beneficial to other community members.
HarithaMaddi-MSFT 10,156 Reputation points

2021-01-29T06:58:35.89+00:00

Hi @Part Time ,

We still have not heard back from you. Following up to check if above suggested details are helpful. Otherwise, let us know and we will continue to engage with you on the query.

Please do consider to click on "Accept Answer" and "Up-vote" on the post that helps you, as it can be beneficial to other community members.

Share via

Copy data into Dynamic 365 doesn't trigger plugins

1 answer

Your answer