Troubleshooting browser crashes or performance issues on Windows 11
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I cannot get Edge to open,
I want to remove the above two extensions but cannot get into Edge to remove them. Any help appreciated. Thanks.
Troubleshooting browser crashes or performance issues on Windows 11
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
Please try the method below if it helps.
Press Windows key+R to open Run then type:
%localappdata%\Microsoft\Edge\
Make a backup of the User Data folder and save it on another location
After that delete the said folder on the path above
Please check if this fixes the issue.
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor