Share via

Try another verification method That verification method isn't working right now. Please try another method.

Anonymous
2024-12-30T09:12:41+00:00

Hi,

I am trying to log in to my Outlook account (*****@outlook.com), but I am unable to complete the verification process. I received the error message:

"That verification method isn't working right now. Please try another method."

I have already attempted the following:

  1. Tried receiving the verification code via mobile OTP, but it doesn’t work.
  2. Tried logging in from a different device, but the issue persists.
  3. Ensured stable internet connectivity.

None of these solutions worked, and I am still unable to verify my account. I would appreciate any guidance or alternative methods to resolve this issue.

Thank you for your help!

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-12-31T07:56:08+00:00

    Hi, Vansh Raheja

    Welcome to the Microsoft community.

    From your description, it appears that you have already tried different devices and network environments, and the issue still persists. In this case, it is likely that there is a problem with the status of your account itself. Since this type of issue involves a lot of personal privacy information, we cannot handle it on this public forum (for security reasons). You can follow these steps to contact online support personnel to assist you in resolving the issue.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

    0 comments