Edge Workspaces getting Error: Unable to load Workspaces

Question

The title is pretty much self-explanatory. I've been using Edge Workspaces to help with my work and just today, it stopped working. Whenever I click on the Workspaces button, it would load for a bit, pause, then show an error saying "Error: Unable to load workspaces."
I've already tried searching online for similar cases and tried some of the solutions they presented such as:

• Rebooting
• Signing out
• Installing Microsoft Edge Canary and opening my workspaces there\
• Resetting the sync of my Edge Profile
• Resetting my Edge Profile

I've tried these and none of them worked. I tried logging into my boyfriend's Microsoft account, and his workspaces work perfectly fine but whenever I do it on my account, I just keep getting the error. I have also already sent feedback to Microsoft but I figured I'd try my luck here. Does anyone know how to fix this?

Answer 1

Hello Apo Ster.

Thanks for visiting Microsoft Community.  

I wish I could handle your problem, however, the issues on Workspace  is out of reach of the response support community.

It is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts

who can provide more professional solutions in that place.

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Microsoft Edge - Microsoft Q&A

Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist