Dear User,
Welcome to the Microsoft Community.
I understand you’re having issues with the Microsoft Edge Secure Network feature.
- Enable/Disable the Edge Secure Network:
- Open Microsoft Edge and click on the Browser Essentials icon (shield with a check mark).
- Toggle the Edge Secure Network to "On" or "Off." Refresh the page or restart the browser to apply changes.
- Troubleshooting Steps:
- Ensure a stable internet connection; reset your router if necessary.
- Check extensions by disabling/removing suspicious ones under Settings > Extensions.
- Clear your browser cache under Settings > Privacy, search, and services > Clear browsing data (back up important data first).
- Reset Edge to default settings under Settings > Reset settings > Restore settings to their default values (back up personal preferences before proceeding).
If these steps don't resolve the issue, please do not hesitate to contact us for further assistance.
Thank you for choosing Microsoft.
Yours sincerely, vats_arrow | Microsoft Community Support Specialist